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Case Management

Solution Overview

IB Boost's deep experience in bringing high-performance, modern data platforms into Enterprise and Government organisations has culminated in industry-specific COTS solutions for specific sectors and use-cases that span different sectors, such as case and quality management.

OCTANE is an extensible and customisable data platform for case management that incorporates standard case management features, whilst being able to be rapidly customised to your specific organisational needs.

OCTANE comes ready-made with workflows, reports and data models for common case management requirements.

Functional Service Features

OCTANE's flexibility makes it suitable for many use cases and the full featureset is enormous. Click on the features listed below to see how OCTANE for Case Management can help meet your specific needs.

Delivery Approach

Modern Cloud-Ready Architecture

Our OCTANE Case Management solution makes no compromises on making the most of modern technologies. There's no longer and reason to sacrifice capabilities due to using legacy solutions built from a previous era of technology. Leverage the cloud and your existing infrastructure without having to carve off another silo.

We have a history of modernising development and operational processes to capitalise on the leading edge of technology and have ingrained DevOps principles into our service delivery model.

We can help advise on and implement these solutions, from configuration management and orchestration, to monitoring and management solutions, to Continuous Integration and delivery and beyond.

Security-first Orientation

OCTANE has been built from scratch to meet the highest levels of security and is used in the world's largest international banks, commodities traders, and government organisations to keep their data secure.

With a Deny-by-Default, highly-granular stance within the application, to a broader operational network that can be deployed in anything from a private-network, zero-trust environments to a public platform, we handle it all.

OCTANE comes out of the box with a range of security layers to work with every environment without having to apply a one-size-fits-all model.

Not only that, OCTANE is flexible enough to tune the requirements for your environment. For example, users that are unable to move off of End-of-Life browser and operating system versions are not left out in the cold). We can even help the discussions internally with your data security and compliance teams to make the right decisions with full information regarding the security of your data.

Flexible Configuration

OCTANE is built to fit YOUR environment and doesn't impose highly-opinionated and often impractical constraints on operations.

We understand that most requirements on a spectrum and organisations need the flexibility to pick-and-choose the service operation level that best suits their needs, timescales and budget. Our solutions team excel at finding pragmatic approaches in constrained environments.

Yet OCTANE Case Management at the same time brings all the core features of a secure data integration platform and experience from various governmental and enterprise reporting and regulation projects to accelerate delivery of any programme.

Platform Flexibility

Our practices and tooling can be implemented on-premise, in private or hybrid cloud or on any cloud IaaS vendor platform, including Azure, AWS, GCP and UKCloud.

Our consultants can work with you to design private implementations and to determine appropriate cloud platform choices, or you may wish to utilise our public cloud instances for some out-of-the-box solutions to environment monitoring and management services without requiring any consultancy, working on a pure SaaS subscription licence basis.

Skilled Resources

Our support services utilise experienced, UK security-cleared technical and functional people who can look after maintenance and re-configuration of software to keep your technical environment running smoothly. Service desk operations can be provided either on-premise or off-site as required.

Our operations team and professional services run exclusively from the UK using UK-based resources so are the perfect solution for sensitive data operations.

Assured Software

IB Boost delivers all its solution using exclusively our own and open-source software through every part of the programme.

There are no hidden licencing fees for third-party components and we are free to make any changes and customisations you may require we wish.

Beware of solutions that claim to be open and then only provide key functions like log aggregation using expensive proprietary tools. OCTANE uses a fully open-source, modular operational stack leaving you free to choose the operational model that best suits your needs.

Technical Platform Service Features