What information do we collect?
We collect information from you when you subscribe to our newsletter or fill out a contact/demo request form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or mailing address. You may, however, visit our site anonymously.
What do we use your information for?Any of the information we collect from you may be used in one of the following ways:
How do we store and protect your information?
Where we store your personal data in our own systems it is stored on our secure servers within the UK or EEA, or outside of these. There is more information regarding storing data outside of the EEA in the section of this policy which deals with international transfers to third parties.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
We use recognised best practices to ensure our communications are secure and that any storage locations for any personal data we collect are secured from unauthorised access.
We have detailed processes in place to deal with any discovered or suspected data breach which are designed to minimise the impact to anyone whose personal data we store and to ensure any affected parties are informed as soon as possible.
We also ensure we comply with all legislative and regulatory requirements in relation to your personal data at all times, including the European Union General Data Protection Regulation (GDPR).
How long to we keep your personal data for?
We may need your personal information to defend, bring or establish legal claims. For this purpose, we may retain your information for up to seven (7) years after the date it is no longer needed for the purpose for which it was originally collected. The exceptions to this are where:
You can send requests to delete or query your personal information to email@example.com and you will receive a response as soon as possible.
Our server logs will log IP addresses associated with all requests to the server and IP addresses associated with registered users. We will make a good faith effort to retain server logs containing IP addresses of connection requests and associated with registered users for no more than 7 years after they are required for the purpose for which they were collected.
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow). This enables sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
International data transfers to third parties
We may store your personal data using cloud storage providers who have data centres outside of the UK and EEA. Where we store data outside of the UK or EEA, we only do so using third parties which are known to process and store in line with European data privacy legislation. There are a variety of ways third parties may do this, including:
IB Boost will always exercise due diligence before engaging a third party for data storage with regards to data security, wherever they are located.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, these include rights to:
If you would like to exercise any of these rights, pleas email firstname.lastname@example.org and we will respond as soon as possible.